Contact Us

Contact 888 Starz Support

This contact page is intended for players using the 888 Starz version of the service on 888starse.com. All enquiries are handled by the operator of 888 Starz, which holds an online gambling licence issued in Curaçao (Antillephone licence no. 8048/JAZ2020-048). The service is available to UK-based customers on a grey-market basis and is not licensed or regulated by the UK Gambling Commission (UKGC). As a result, your communications with support are managed directly by the operator and are not overseen by UK dispute resolution bodies such as the UKGC or IBAS.

How to Reach the Support Team

• Contact form: Use the secure form below to send us your query. Include your full name, the email address registered to your 888 Starz account, and a clear description of the issue so that we can investigate effectively.
• Email: You may also write to support@888starse.com for general support, account queries, payment issues, and responsible gambling requests (including self-exclusion and cooling-off periods).
• Live chat: Real-time assistance is available via the live chat feature on 888starse.com. This is usually the fastest way to resolve urgent technical or account-related questions.

Response Times and Service Availability

The support team for 888 Starz aims to provide prompt, professional assistance as of 2026. Queries submitted using the contact form or by email are typically reviewed within one business day, although complex technical, payment, or verification cases may require additional time. Live chat is generally available 24 hours a day, 7 days a week, but response times can vary during peak periods or when additional security checks are required. Please ensure that you monitor the inbox (and spam/junk folders) of the email address you provide, as all official replies will be sent there.

Responsible Gambling and Self-Exclusion

• Self-exclusion and account blocks: If you wish to request an immediate block or a longer-term self-exclusion from 888 Starz, contact support@888starse.com from your registered email address, clearly stating that you wish to self-exclude and specifying the desired duration. You can also find the Self-Exclusion Policy and additional tools under the "Responsible Gaming" section in the footer of 888starse.com.
• Independent help in the UK: The support team is not a clinical or crisis service. If you believe your gambling is causing harm, you should also contact independent UK organisations (such as the National Gambling Helpline) for confidential advice and support, as they are separate from 888 Starz and can provide specialised assistance.

Regulation, Complaints and Limitations

888 Starz is operated under a Curaçao Antillephone licence (no. 8048/JAZ2020-048) and is not authorised by the UKGC. This means that, while you can contact the support team at 888starse.com about game issues, payments, bonuses, and account management, you do not have access to UK statutory protections or UK-approved alternative dispute resolution (ADR) schemes such as IBAS for complaints arising from your play. Payment processing for certain transactions may be carried out by associated entities, including a Cyprus-based processor, and UK banks or card issuers may block or decline deposits and withdrawals due to local rules on offshore gambling transactions. When you use the contact channels set out on this page, you acknowledge that your dispute will be handled directly by the Curaçao-licensed operator and that UK regulatory bodies will not intervene in the outcome.

Some corporate and address details for the operator and its related entities may not be displayed on this contact page. Any updates to registered office details, mailing addresses, or corporate ownership information will be published on 888starse.com when made available. The information provided here reflects the known status of 888 Starz for UK-facing customers as of 2026 and may be updated from time to time.